CVC Frequently Asked Questions

Where do I find an authorized VSP Doctor?
Answer:
  • Check with your current doctor to see if they are VSP authorized doctor.
  • Call VSP Customer Service:  (800) 877-7195
  • Visit the VSP website:  www.vsp.com
How do I find out about upgrades or actual coverage?
Answer:
Call VSP Customer Service at (800) 877-7195

What information will be required to make an appointment?

Answer:
VSP Coverage Code:      
Contra Costa County
Identification Number:  
Your Social Security Number 
VSP Approval:                
Letter of approval from VSP sent 7-10 business days after receipt of CVC request form into Employee Benefits Service Unit. 

  • If doctor's information is included on the form, the doctor will receive your authorization directly in 5-7 days, no authorization will be sent to the employee.
  • If doctor's information is blank or incomplete, VSP will send the Authorization to the employee in 5-7 days.